KOTA KINABALU: The problem of poor internet access faced by a Form Five student in Kampung Ranggom, Keningau, here, has caught the attention of the Malaysian Communications and Multimedia Commission (MCMC).

The student, Atiqah Nurqistina Jamain, was met by the MCMC and a representative of a telecommunications service provider a few days ago.

A media statement issued by the MCMC said various efforts were taken to ensure connectivity problems in the area were addressed immediately.

MCMC said, during the visit, a broadband speed test was also conducted in the area of the student's house and the results found the coverage at the location was unsatisfactory.

"As a temporary measure to alleviate the difficulties faced by Atiqah Nurqistina and her sister, optimization work will be carried out by Maxis at the nearest tower location, namely in Kampung Labak Baru Bingkor.

"After the Movement Control Order (MCO), the students can also register and become members of the Community Internet Centre (PIK)," the statement said.

MCMC added that the National Digital Network Plan (Jendela) will be a long term solution for the internet connectivity problem.

A tower will be built by Celcom through the Jendela project in Kampung Sungai Apin-Apin which is located about a kilometre from Kampung Ranggom.

"The construction of this tower, which is expected to be completed in April 2022, will solve the coverage problem faced by the students and the residents around Kampung Ranggom," he said.